Applications
- Application for NCTCA Certification (pdf) | More information on becoming certified
- 2017 CE Reporting Form (pdf)
Directories
Manuals & Guidance
- Privilege License Taxes City County Repealed Statutes (pdf)
- Collections Procedures Manual (pdf) Note: this is no longer being maintained, but remains as a reference
- Machinery Act
- NCTCA Constitution (pdf)
2016 Spring Conference Presentations
- Excellence in Customer Service - Charlie Helms, NCDOR (pdf of presentation)
Scorecard Handout - The Good, the Bad, and the Ugly: Giving and Receiving Feedback - Peg Carlson, SOG (pdf of presentation)
- Year End Procedures: Settlement, Collection Rate, and Write-Offs - Chris McLaughlin, SOG (pdf of presentations)
Handout 1 Handout 2 - Internal Lockbox - Jimmy Tanner, Gaston County (pdf of presentation)
- Legislative Update - Chris Nida, NCLM & Linda Millsaps, NCACC (pdf of presentation)
- NCVTS Update - Travis Isaac, DOR (pdf of presentation)
2014 Spring Conference Presentations
- Escheats Process (pdf)
2011 Spring Conference Presentations
- Mass Garnishment
- Sample: Payment Plan Options for Property Taxes
- HB 1779 Update (pdf)
- Myths and Mysteries (pdf)
- Taking the Mystery Out Of Title Searching (pdf)
2010 Fall Conference Presentations
- Deal or No Deal: In-House Foreclosures (pdf)
- The Price is Right: Enforced Collections - Levy and Sale (pdf)
- The Price is Right: Enforced Collections - Attachment and Garnishment (pdf)
- The Price is Right: Low-cost and Effective Collection Measures (pdf)
2010 Spring Conference Presentations
- 2010 Spring Conference Crossword | Answers (pdf)
- Benefits of ACH (pdf)
- Builders Inventory (pdf)
- County Operated LPAs (pdf)
- HB 1779 Update (pdf)
- Local Privilege License Taxes in NC | Answers (pdf)
- Military Spouse Tax Relief Act (pdf)
- Refunds and Releases Presentation (ppt)
General Presentations
- Improving Collections Presentation (ppt)
- Homestead Exclusions Presentation (ppt)
- Motor Vehicles Post 2010 Presentation (ppt)
- Spring Conference Circuit Breaker Presentation (ppt)
HB 1779 Information
- Presentation 1 (pdf)
- Presentation 2 (pdf)