Skip to Content

2020 Conference Cancellation

The NCTCA Board of Directors has officially decided that we are not going to be able to host the annual collectors conference this year. Unfortunately, things have not progressed in the direction we were all hoping for. That being said, there are some things you need to be aware of.

  • The hotel is cancelling all room reservations and you may already be seeing those email notifications coming through.
  • **All refund request for the hotel need to be sent to Please send only one request per office for all staff so she is not inundated with emails and please understand that these refunds will take some time to process. I highly advise using the words ‘NCTCA Hotel Refund Request’ in your subject line.**

Concerning your registration fees through Cvent, you have two options:

  1. Leave the registration cost in Cvent and carry that payment over to the April 2021 conference to be held in Cary. Since so many offices have had their travel budgets reduced, this may be a great option!
  2. Should you need a refund, please make that request by sending an email to Pat Goddard at Please use ‘NCTCA Conference Refund Request’ in your subject line so these request are easier to track.

Please reach out to us if you should have any questions.

Allison Snell, New Hanover County Tax Administrator
NCTCA President